Last updated: 04/02/2026

At Trillion Business Society, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our website, services, or communications. This Privacy Policy also applies to The Parents Agent, which operates as a brand of Trillion Business Society Pty Ltd.

1. Information We Collect

We may collect the following types of information:

• Personal identifiers such as name, email address, phone number, or business details.
• Purchase and billing information when you make a transaction.
• Data you submit via forms or communications.
• Technical data, such as browser type, device type, and general site interaction data, to help improve our website. This data is typically aggregated and not used to identify individuals.

Additional information for The Parents Agent:

You are not required to provide your child’s full legal name. Where information about a child is collected, parents and guardians may choose to use a nickname or preferred name for the purposes of service delivery.

We may also collect limited information about your child, provided voluntarily by a parent or legal guardian, for the purpose of delivering personalised services. This may include information such as age or date of birth, interests, routines, strengths, or general developmental observations.

You are not required to provide sensitive personal information about your child. Where information relating to additional needs, developmental considerations, or health-related information is voluntarily disclosed by a parent or legal guardian, it is used solely to support service delivery and is handled in accordance with applicable privacy laws. We do not require medical reports, clinical documentation, or health records, however parents and guardians may choose to provide relevant information at their discretion to support service delivery.

2. How We Use Your Information

We use your information to:

• Provide our products and services.
• Automatically create an account for you during checkout to enable access to digital products.
• Communicate with you regarding your account, orders, or enquiries.
• Improve and maintain our website and user experience.
• Comply with legal obligations or protect our rights.

The Parents Agent use:
Any child-related information provided is used solely for the purpose of delivering the services. It is not used for marketing, profiling, or any unrelated purpose.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may disclose limited information only when necessary to provide our services, comply with the law, or protect our rights. Any service providers we use are expected to maintain appropriate confidentiality and security practices.
We may disclose personal information as part of a business restructure, sale, merger, or acquisition, where such disclosure is necessary and subject to appropriate confidentiality and privacy protections.

4. Data Security

We take reasonable administrative, technical, and physical precautions to safeguard your personal data. However, no system is completely secure. By using our services, you acknowledge and accept this risk.

5. Your Rights and Choices

You may request to:

• Access, correct, or update your information.
• Opt out of marketing communications.
• Request deletion of your data, where applicable

Requests will be actioned in accordance with applicable laws and subject to any records required to be retained for service delivery, legal, or accounting purposes.

To submit a request, please contact us at hello@trilly.com.au

6. Cookies and Online Tools

We may use cookies or similar technologies to improve your experience and gather insights about how visitors interact with our website. You can adjust your browser settings to manage cookie preferences.

7. Disclaimer Regarding Third Parties

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.

8. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after changes implies your acceptance of the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@trilly.com.au