Last updated: 04/02/2026

Welcome to Trillion Business Society. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our content, purchasing a product, or using any of our services, you agree to these Terms. These Terms also apply to purchases and services provided under The Parents Agent, which operates as a brand of Trillion Business Society Pty Ltd.

1. Use of Website and Services
You agree to use this site and our services for lawful purposes only. You may not use the website in any way that causes damage, impairment, or disruption to the website or its functionality.

2. Services and Access

Trillion Business Society provides digital training programs, resources, and consulting services, as well as childcare placement and facilitation services and early learning programming delivered in an educational and advisory capacity.

Some purchases may include limited-time access (e.g., 12 months). An account will be automatically created for you during the checkout process to facilitate access to your purchased digital products. We reserve the right to revoke access if these Terms are breached or misuse occurs.

2A. Scope Limitations

Our consulting services are provided in the context of business operations, governance, compliance, and leadership. We do not offer:

• Compliance consulting for the construction and building industry.
• Management or business consulting services related to mergers, acquisitions, (M&A), or financial advisory (including regulated financial product advice).

2B. Geographic Limitations

Trillion Business Society (including The Parents Agent) provides services primarily within Australia. Our services and digital products are not intended for clients based in the United States or Canada. By engaging with our website or purchasing our services, you confirm that you are not located in the United States or Canada.

2C. Specific Services – The Parents Agent

The Parents Agent provides services to assist families in finding and securing childcare and supporting early learning decisions at home. These services include, but are not limited to:

(i) Childcare Placement and Advisory Services

• Self-Serve resources (checklists, templates, and guides).
  
• Research and shortlisting of childcare providers.
• Personal touring and vetting of services prior to inclusion in a shortlist.
• Placement support including communications with providers, enrolment assistance, and waitlist management.
• Ongoing advisory support (up to 3 months) following a placement.
  

Important notes:

• While we use best efforts to secure childcare placements, availability is outside our control and no guarantee of placement can be given.
• Final responsibility for touring shortlisted centres, selecting a provider, and entering into enrolment contracts rests with the parent/guardian.
• The Parents Agent is not a childcare provider and does not assume liability for the operations, staff, safety, or regulatory compliance of any third-party service.

(ii) Early Learning Programming – Foundations Program
The Foundations Program provides educator-led early learning programming designed to support families in understanding and engaging with early learning in the home environment. This may include programming aligned to recognised early learning outcomes, suggested activities, and implementation guidance provided in an educational and advisory capacity only.
Important notes – Foundations Program:

• The Parents Agent is not a childcare provider and does not deliver regulated childcare services.
• The Foundations Program is educational and advisory in nature only and does not constitute schooling, therapy, health advice, or developmental assessment.
• Participation in the Foundations Program does not guarantee any specific developmental, educational, or behavioural outcomes.
• Activities and implementation guidance are provided as optional learning opportunities only.
• Parents and guardians are not required to offer all activities, and a child’s choice not to engage with any activity is entirely appropriate and expected.
• Parents and guardians remain responsible for all caregiving, supervision, and decision-making relating to their child.
• All activities are offered at the parent or guardian’s discretion and should be provided in a safe, supervised environment appropriate to the child’s age and abilities.
• Any age guidance provided is indicative only and should be applied using parental judgement.
• The Foundations Program is intended for personal, family use only and is not licensed for delivery within regulated childcare, education, or commercial group settings.
  

3. Purchases and Payments
All transactions are processed securely. By purchasing from us, you confirm your payment details are accurate and that you are authorised to use the selected payment method. 

3A. Subscriptions and Recurring Payments
Certain services are offered on a monthly subscription basis.

By enrolling in a subscription-based service, you authorise Trillion Business Society to charge the applicable subscription fee in advance on a recurring monthly basis, using the payment method provided at checkout.

Subscriptions renew automatically each month unless cancelled prior to the next billing date.

Depending on the product or service, a separate subscription may be required for each individual, as delivery may be on an individual basis.

You may cancel your subscription at any time via your account. Cancellation will take effect at the end of the current billing period, and access to the service will continue until that time. No partial refunds are provided for unused time within a billing period.

4. Refund Policy
Due to the digital and service-based nature of our products, all sales are generally final and non-refundable, unless otherwise required by law.

• For digital products (e.g., downloads, online training, templates, and early learning programming), refunds cannot be offered once access has been granted.
• For service-based packages (including The Parents Agent and the Foundations Program), refunds are not available once work has commenced, due to the personalised nature of the service. A refund may only be offered if no work has commenced and the request is received within 24 hours of purchase.

If you ever have concerns about your purchase, please contact us at hello@trilly.com.au and we’ll work with you to find the best solution.

5. Non-Payment and Suspension of Services
In cases of non-payment, we reserve the right to suspend service delivery, restrict access to products, or terminate engagement.

6. Account Security
You are responsible for safeguarding your login credentials. Any activity that occurs under your account is your responsibility. Notify us immediately of any unauthorized use.

7. Currency of Information
Trillion Business Society endeavours to ensure that our training, resources, consulting services, and early learning programming are aligned with current regulatory frameworks and best practice guidance. However, due to the evolving nature of legislation and sector-specific requirements, there may be a delay between official changes and the corresponding updates to our materials.

By using our services, you acknowledge and agree that:

• The content reflects legislation and best practice relevant to the scope of the product, as determined by Trillion Business Society, as at the version date listed within the product or resource.
• Updates may not be applied immediately following regulatory amendments or government announcements.
• It is your responsibility to verify that any information, tools, and templates are appropriate and current for your specific business context and regulatory obligations.
• Trillion Business Society accepts no liability for reliance on outdated or unverified content where reasonable steps to cross-check against official sources have not been taken.

7A. Early Childhood Education and Care (ECEC)
For ECEC sector users, it is further recommended that you:

• Refer to your state or territory regulatory authority.
• Monitor ACECQA communications.
• Review the “Version & Updates” section within each product to ensure compliance with National Law, National Regulations, and sector guidance.

8. Intellectual Property
All content, branding, and materials provided, including text, graphics, training modules, downloadable files, templates, and videos, are the intellectual property of Trillion Business Society. You may not reproduce, resell, distribute, modify, or claim ownership of any part of the content without express written permission. Unauthorized use may result in legal action.

9. Use Restrictions
Resources and digital products are licensed for personal or internal business use only. Redistribution, commercial resale, or passing off of our materials as your own is strictly prohibited.

10. Client Responsibilities
You agree to: 

• Provide accurate information during purchase or engagement.
• Cooperate with us to enable delivery of services.
• Ensure information required to perform services is provided in a timely manner.

10A. Client Responsibilities – The Parents Agent

In addition to the general responsibilities listed above, when engaging The Parents Agent you agree to:

• Provide accurate family and childcare requirements (location, hours, budget, preferences).
• Attend or arrange attendance at tours where required and make timely decisions based on provided information.
• Acknowledge that The Parents Agent cannot override provider waitlist policies or guarantee immediate availability.
• Use the information provided as guidance only and make final enrolment decisions at your own discretion.

10B. Client Responsibilities – Foundations Program
In addition to the general responsibilities listed above, when engaging with the Foundations Program, you agree to:

• Use the content as general educational guidance only.
• Provide accurate and relevant information about your child, acknowledging that the suitability of programming outputs depends on the information supplied.
• Supervise all activities involving your child.
• Exercise your own judgement in determining suitability for your child.
• Acknowledge that learning experiences are child-led and that non-participation or limited engagement does not indicate a concern or require intervention.
• Seek professional advice where developmental, behavioural, or health concerns arise.

11. Limitation of Liability

To the fullest extent permitted by law, Trillion Business Society disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Under no circumstances shall Trillion Business Society, its directors, employees, contractors, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages, including loss of revenue, profits, data, or other intangible losses, arising out of or related to your use of our website, products, services, or resources.

Trillion Business Society makes no warranties or guarantees that the use of our products, resources, or services will result in any specific outcome, business result, or compliance achievement.

Users are responsible for verifying the suitability, accuracy, and currency of resources based on their specific business context and individual circumstances before relying upon them for compliance or operational purposes. Trillion Business Society accepts no liability for actions taken based solely on our materials without consideration of their applicability to individual circumstances or verification against official regulatory sources.

If any liability arises under these Terms, it is strictly limited to, at our discretion, (a) the re-performance of the services; or (b) a refund of the amount paid for the product or service giving rise to the claim.

11A. Additional Limitation of Liability – The Parents Agent

To the fullest extent permitted by law, Trillion Business Society accepts no liability for:

• The availability, enrolment policies, or service quality of any childcare provider.
• Outcomes of childcare placements, including a child’s adjustment period or family satisfaction.
• Any decisions made by providers regarding enrolments, waitlists, or fees.

Our role is advisory and facilitative; ultimate responsibility for childcare enrolment and ongoing experience lies with the parent/guardian and the provider.

11B. Additional Limitation of Liability – Foundations Program
To the fullest extent permitted by law, Trillion Business Society accepts no liability for:

• Individual child development outcomes arising from participation in the Foundations Program.
• Parental interpretation or implementation of programming ideas or activities.
• Decisions made regarding routines, learning activities, or educational pathways.
  

12. Indemnity
You agree to indemnify and hold harmless Trillion Business Society, its directors, employees, contractors, and affiliates from and against any and all claims, liabilities, losses, damages, costs, or expenses (including legal fees on a full indemnity basis) arising out of or in connection with:

Your use of this website, products, services, or resources;

• Any breach by you of these Terms;
• Any violation of applicable laws or regulations;
• Any information, content, or materials you provide that infringe the rights (including intellectual property rights) of any third party;
• Any reliance by you on the accuracy, completeness, or currency of our resources without taking reasonable steps to validate their applicability to your circumstances.

This indemnity applies regardless of whether the claim arises in contract, tort (including negligence), equity, statute, or otherwise.

13. Confidentiality
Both parties agree to maintain confidentiality of non-public information disclosed during service delivery. This obligation excludes information that is public domain or known prior to disclosure.

14. Amendments
We reserve the right to modify these Terms at any time. Updates will be posted on this page. Continued use of the site constitutes your acceptance of any revised Terms.

15. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved exclusively in the courts of New South Wales.

16. Contact

For any questions or concerns about these Terms, contact us at: hello@trilly.com.au